Here is what we are going to do:

  1. Answer two questions regarding your TVs.
  2. Determine how many DTAs (if any) are needed.
  3. Determine how to get the DTAs to you (3 Options).


Let's get started.



Q1

Look at the equipment pictured above. Do you have a Digital Set-Top box or DTA connected to each of your TVs?*

If you answered "Yes" to Q1:

You are ready. There is nothing more you need to do! Complete this form by following these two steps:

  1. Go to Section "How Many Do I Need" and type for 0 for both # of Analog TVs  and # of flat-screen TVs.
  2. Go to Section "Customer Information" and complete the required fields(*). Click Submit.

If you answered "No" to Q1:

Go to Q2



Q2

Look at the picture of TVs shown above. For the TV(s) that are not connected to a Set-Top or DTA, are they a newer flat-screen?*

If you answered "Yes" to Q2:

You MAY need a DTA. Most flat-screens have a digital tuner and will be ready.  TVs with a digital tuner will display duplicates of the same channels after scanning. (i.e. two of WSB-TV Atlanta, two of Fox Sports, etc...) However, to be certain, you will need to test to see if your TV has a digital tuner. There are entry level monitors and generic brands that may require a DTA if a digital tuner is not built in. Visit myetcupdate.com for help and more information

If you answered "No" to Q2:

You will need a DTA or Set-Top box for every TV Analog if you wish to continue using it. 


How many do you Need?

For TVs that you use, count the number of Analog and Flat-screen TVs that are NOT connected to a Set-Top or DTA.

Enter the TV counts below:

* *

Analog Count: You will need One DTA for EVERY TV counted that you wish to continue using.

Flat-screen Count: You MAY need a DTA for these sets. You will need to test you TV to be certain.


Now, based on your TV count and viewing habits, select the number of DTAs you need:

How Many DTAs do you want? ($1.99/mo. per DTA)

Getting the DTAs and Installation

You have three options: (Select one)

  1. ETC can mail you the equipment and you install it yourself.
  2. You may pickup the equipment at one of our offices and install it yourself.
  3. ETC can schedule an appointment and install the equipment for you. ($35)

Now, go to the section of whichever option you want. Ignore the other sections

Option 1 - Mail & Self-Install

Flat Shipping Rate: $5 (One-time charge to your ETC account)


Shipping Address
Street
 
City State
 
Postal Code Country

If you selected Option1 (Mail & Self-Install), you are done.
Ignore the other Option sections. Complete the Customer Information section and click "Submit Below"


Option 2 - Pickup & Self-Install

For Option 2, check below

If you selected Option 2 (Pickup & Self-Install), you are done.
Ignore the other Option sections. Complete the Customer Information section and click "Submit Below"


Option 3 - ETC Installs

For Option 3, check below

If you selected Option 3 (ETC Install), you are done.

We will contact you and schedule your installation
Ignore the other Option sections. Complete the Customer Information section and click "Submit Below"


Customer Information

* *
 
*
*
Street*
 
City* State*
 
Postal Code* Country*

Thank you!